Citizens Service Bureau (CSB) complaints records again appear to the public on the Geo St. Louis website. Apparently, city government was strictly interpreting a newly-enacted Sunshine Act compliance ordinance sponsored by Alderman Craig Schmid (D-20th). The ordinance specifies ways in which citizens have access to public records, with an emphasis on expanding access through established city policy. (More discussion on the CSB part of the law here.) Schmid claimed his intention was to put the city into compliance with existing state laws on public records, not restrict citizen access to CSB information. Schmid opposed the city's interpretation.
I noted on November 27 that the records had become password-protected.