I am reminded on a daily basis that StL's bus system needs to be more user-friendly. Even bare bones schedules and maps at every stop would go a long way, as would running buses more than every 500 years (erm, 30 minutes).
But still, I have heard some funny excuses over the years for why folks don't climb aboard.
Next time I get an earful about how trying [just once!] even the straightforward, straight line, eponymous, every-10-minutes Grand bus is mysteriously "too hard," I believe I will have to let the person know that even a cat can figure out a bus system.
Behold!: Mystery cat takes regular bus to the shops
....thanks to Jesse Swoboda for the tip!